a. Can anyone get Wilgo’s services?

Wilgo is the transportation service with the wheelchair lift equipped vehicle. All services are reservation and first-come-first-service basis.

The service by Wilgo is designed for those who are;

elderly people,
people certified as requiring nursing care or support,
people who have difficulty walking due to broken bones or back pain,
people using wheelchairs,
people with disabilities,
people with difficulties on public transport such as trains and buses,
pregrant woman,
and accompanying persons.

This site calls it “Wilgo – Transportation service for wheelchair travelers”, but as mentioned above, even if you do not use a wheelchair, you can use it if you make a reservation in advance.

Please note that due to business license conditions, we cannot accommodate use by only able-bodied people. In addition, when getting the service, either the departure point or the destination must be within Tokyo. A ride within other prefectures, or a ride across other prefectures is not allowed by the license.