Wilgo, vehicle with wheelchair lift, makes your stay in Tokyo comfortable!
Service

Where is your favorite place to visit?
It’s up to you how you gonna utilize Wilgo for your plan.

 

 

Leave Wilgo everything to reserve tickets of your favorite concert, sports event as well as to take you to the venues.

Especially a ticket reservation for a wheelchair customer is quite cumbersome even for Japanese. Wilgo serves you as much as possible, however Wilgo may not be able to get your ticket due to its availability.

 

 

How about one day short trip to suburbs around Tokyo? Over-night trip at hot spa Japanese inn would be fantastic as well!

Shopping in downtown is exciting. Bags of your shopped items will fit into the large cargo space on our vehicle.

Traveling away from Tokyo? Wilgo takes you to the airpot and to navigate you to your gate.

 

 

How about one day short trip to suburbs around Tokyo? Over-night trip at hot spa Japanese inn would be fantastic as well!

Shopping in downtown is exciting. Bags of your shopped items will fit into the large cargo space on our vehicle.

Traveling away from Tokyo? Wilgo takes you to the airpot and to navigate you to your gate.

 

 

 

 

Basic fee on certified taxi meter

– Pick up fee: 730 JPY
– Distance fee: 90 JPY with every 280 meters (919 feet)
– Slow move fee: 90 JPY with every 105 seconds in the case the vehicle moves less than 10km/h (6.2mph)

* These fees are similar to ones on a taxi you can get on the street without reservation, except pick-up fee. Since Wilgo is reservation based service, pick up fee is required.

[example]

From Tokyo station to Ghibli Museum in Mitaka city
Distance: 21km (13 miles)
Estimated fee: 7,480 JPY including pick up fee
Actual fee will be calculated by the taxi meter with distance and driving speed.

Additional fee

– Wheelchair Lift fee: 1,000 JPY
– Late night fee: 20% more on basic fee from 10 pm to 5 am

Optional equipments
・ Wheelchair: free of charge during on vehicle
・ Reclining Wheelchair: 2,000 JPY per your ride
Equipment rental service is available.

Wilgo accepts...

・ Cash (JPY)
・ Credit cards
・ Rakuten Pay
・ LINE Pay

Cancelation fee

Cancelation fee is required in the case of notification on reserved day. The fee may vary based on the condition.

 

 

 

Service area

Wilgo can serve you in the area from or to or within Tokyo.
Reservation in advance is required.


[example]
From Narita Airport to downtown Tokyo —> Great!
From Haneda Airport to Hakone, hot spa resort area —> Fine!
From Narita Airport to Hakone —> Not Good…

Your departing point or destination of each ride have to be in Tokyo prefecture. Since both Narita Airport and Hakone area are not in Tokyo prefecture, Wilgo can not serve in this case.
However, it would be fine if you stop or stay in Tokyo prior to visiting Hakone after arriving Narita Airport.


Service time

6:00-20:00
With reservation in advance, Wilgo serves you in early morning or late night.

 

Vehicle and equipments

Mercedes-Benz V Class Avantgarde
with the wheelchair lift and the auxiliary step at side door

 

The bright color cabin is spacious. A passenger on a wheelchair can get on through rear gate with the lift. Accompanying passengers can take a seat next to the wheelchair side by side, and additional space for large suitcases is available.

Have a relaxed long ride on Wilgo!

 

Seat arrangement on Wilgo is flexible. The bench seat for three passengers at second row creates large space for a wheelchair at third row. However, it may be better to set a single captain seat both at second and third row for a chat with a passenger on wheelchair. The optional reclining wheelchair provides more comfortable ride thanks to the soft material and headrest.

Fiorella F360EX, wheelchair lift on rear gate, is powerful enough for total weight up to 360kg (790lbs). Refer to lift specification in FAQ section if your own wheelchair fits on lift platform.